Northwest Vets Practice Information

Address:
Farland View,
Moness, Burt,
Lifford, Co. Donegal,
Ireland

Contact Details:

• Telephone: 07493 68167
• Email: info@northwestvets.ie
• Website: www.northwestvets.ie

Our Services

Northwest Vets is a VCI-accredited large animal veterinary clinic. We provide specialized veterinary care for farm and equine animals, ensuring the highest standards of care. Our team offers a wide range of services to meet the unique needs of your animals.

Opening Times

• Monday – Friday: 8:30 am – 5:30 pm (Closed for lunch: 12:30 pm – 1:30 pm)
• Saturday: 8:30 am – 3:00 pm
• Sunday: Emergency Only

Emergency Services: Outside of these hours, we offer a 24/7 emergency service. Call 07493 68167 to be transferred to the on-call vet.

Note: Only one vet covers the out-of-hours service. If you do not get through immediately, please keep trying.

Small Animal Out-of-Hours Service:

• Provided by MiNightVet Omagh, 25 Knocknamoe Road, Omagh, Co. Tyrone, BT79 7LB.
• Phone: 048 82 246644 (from Northern Ireland: 02882 246644)

Medication and Prescriptions

Off-License Medication:
In certain clinical situations, we may prescribe medications not licensed for veterinary use. This might include using medications intended for one species on another or specific human medications. Off-license medications will only be used when clinically justified, and a consent form will be required.

Prescriptions:

• Medications can be obtained directly from us or via a written prescription.
• Written prescriptions are valid for six months from the date issued.
• Please allow 24 hours’ notice for repeat prescriptions.

Referrals and Second Opinions

Referrals:
If your animal requires advanced care, we will discuss referral options and costs with you. We can refer to a local center or a clinic of your choice.

Second Opinions:
If you are not satisfied with the outcome of a consultation, you can request an internal or external second opinion. For external opinions, we will provide the clinical history to the practice of your choice.

Payment Information

Consultation Charges: All consultations, including rechecks, are chargeable.

Payment Plans:
We do not offer payment plans. All services and products must be paid for at the time of purchase. We provide account services for TB testing and farm calls, which must be settled within 30 days.

Insurance Policies:
We do not accept direct insurance claims. Payments must be made at the time of treatment, and you can claim reimbursement from your insurance provider. We can assist with the necessary forms but are not responsible for insurance outcomes.

Use of Client Data

Northwest Vets collects and stores client and animal data for clinical, administrative, and financial purposes. We may share clinical information with third parties for treatment or referral purposes with your consent. We may also contact you regarding preventive treatments and appointments.

Data Sharing: Your details may be shared with debt collection agencies or legal advisors if necessary for recovering unpaid fees.

Ownership of Records

All case records, including test results and imaging, are the property of Northwest Vets. Copies can be provided to another veterinary surgeon upon request.

Policies

Zero Tolerance Policy:
We expect mutual respect between clients and staff. Any abuse toward staff will result in the termination of services, and we will forward your animal’s clinical history to a practice of your choice.

Accessibility:
Our practice is wheelchair accessible, and we are happy to provide further assistance upon request. For alternative formats of this document, please contact us at info@northwestvets.ie.